| Web Host: HostNine |
June 21st, 2011 |
| Posted By: Umair - News headlines from all over the world
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Hello,
I am a customer of Hostnine.com and going to review it now. I am completely satisfied with the hostnine. I have a reseller level one account with them, but i don't resell and only use it personally as i have many sites.
Their uptime is really great and in my experience I have never faced any server issues with them, thats the best thing i like of them. Besides, I love their support. You get replied within one day, but sometimes i do get replied from them within an hour as well..
Overall, they are a great host. I love using them and will recommend them everywhere.
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Been With This Host For: Three to Six Months
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| Web Host: HostNine |
October 25th, 2010 |
| Posted By: Kiran Kumar - Welovepress
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I've been with Hostnine for about a month. Uptime is good and site load speed is very fast. Support is good and fast. Within minutes they respond to my support ticket. Also they have good discount promo's.
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Been With This Host For: Three Months or Less
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| Web Host: HostNine |
September 22nd, 2009 |
| Posted By: IT Guy - harkwood.com
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Originally we chose this company because they offered 50% off the first year. As they say, you get what you pay for. The staff have managed to screw up just about every aspect of hosting: billing, MX records, DNS records, backups -- if it's important to you, they've probably screwed it up. Their servers are regularly blacklisted, which means that you can't send mail to any mail servers that rely on blacklist information. It's not uncommon for no one to answer the support telephone number, even after you've waited on hold for 45 minutes. Messages to staff go unanswered, and help tickets routinely take more than a week to receive a cursory answer. Solutions, if they come at all, take much longer. The frontline support staff are pleasant, but are extremely limited in their technical knowledge. They will try to help, but in our experience, often make the problem worse because they don't pay attention to details or they simply don't understand what they're doing. If your problem gets escalated to Level 3 support, you might as well go on vacation because you won't be getting a response for weeks. We stayed with them for a year because we kept thinking that the support couldn't possibly get worse. We were wrong.
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Been With This Host For: One to Two Years
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